Even before five years, the IT department had significantly more control over the company, as it was not as complex as it is today. The IT department had to support entire infrastructure, from the network and the applications to the servers and databases.
However, in modern hybrid IT environments, full transparency is a much greater challenge by the fact that cloud-based services and applications continue to spread continuously. Today, there are more applications, devices and networks in the workplace than ever before. For this purpose, each app uses dozens, if not hundreds, of micro-services, while corporate data rarely follow twice the same network path to the end user.
Existing Problems with IT
For IT professionals, such an environment has presented as a dynamic ever-changing environment for continuous analysis and management. Another challenge is applications that are beyond the reach of the IT department. Employees who do not feel sufficiently supported by the services given by the company, tend to build their own application ecosystem that does not necessarily meet the expectations of the IT team.
In most cases, the communication about the solutions offered by the IT teams and users’ requirements are not intense enough. Otherwise, it could transform this apparent problem into an advantage. Properly informed IT department could play with new trends at the front and turn them into practical results.
Users competitiveness will suffer if you try to maintain critical systems while at the same time introduce new services and not have the correct internal experts or expertise to manage the complexity of IT deployments today.Therefore, companies are faced with an increased risk of downtime and service failure, which in turn has resulted in lost revenue, disgruntled employees, and unhappy customers.
Managed Service Providers Help Companies
Managed service providers offer the perfect solutions and provide the resources, knowledge, and services to help companies enter new markets and better customer experiences. Managed service providers offer:
- Automation: Accelerate automation scripts and blueprints deployments in environments
- Integration: Public and private cloud orchestration of service, with colocation or hosting through integrated tools.
- Expertise: monitor and manage ITIL-certified hybrid IT environment models.
- Resistance for on-site, colocation, hosted and cloud deployments
- Simplified IT management from virtually anywhere where you do business
- SLAs with 100% availability over ultra-modern data centers around the world
- Access to engineers and support staff with extensive certifications
- Better financial models with transparent, predictable cost structures
Some of the other advantages that revolutionize the IT world using managed service provider include:
- XaaS: The XaaS Trend (Everything-as-a-Service) is becoming increasingly popular, particularly through the newfound flexibility and an efficient use oriented billing model (“pay as you go”). The IT department should be careful to keep control in their own hands to provide adequate application performance.
- Hybrid networks: MPLS (Multi-Protocol Label Switching) costs three to five times as much as a basic Internet-Link. Therefore, it makes sense to build a hybrid corporate network. An essential prerequisite for the IT department will be to use the right tools to transparent the application traffic.
- Offices and mobile employees around the world: Employees of large companies are increasingly scattered across the globe and provide a growing talent pool without geographical limitations. Managed service provider meets the geographical limitation in providing adequate infrastructure to meet employees demand.
- Safety: Managed service provider that offers hybrid cloud environments also provide safety and legal regulations. The network teams take action to ensure full and secure data protection – while satisfying performance goals.
These are some of the spaces that companies need to consider when they manage a modern network. Often it may seem almost impossible to keep track of the behavior of the employees and to cope with challenges arising from their habits and current trends.
Control Transparent Performance
The hybrid infrastructure promises optimum network performance in a variety of locations, each with different applications and distributed data that can be safely merged in the central data center. Business-critical information can thereby be provided with safe local speeds while quickly identify and resolve any problem encountered, without compromising productivity and user experience locally.
A hybrid infrastructure also promises savings from a much more favorable physical infrastructure and more flexibility to provide faster data and applications wherever they are needed. By using a combination of agents and active or passive collection tools supplied by the service provider across the enterprise, the IT department gains insight into real-time data that is stored and shared and ensure an optimal end-user experience.